Hershey, Grantville, Harrisburg hotel, meeting, and wedding accomodations

Guest Service Agent
Date Posted: 5/1/2009 | Status: Full-Time

Job Description:
The purpose of this position is to greet and register guests, provide prompt and courteous service and closes out guest accounts upon completion of stay to meet Hotel’s high standards of quality. Examples of duties include greeting the guest immediately with a friends and sincere welcome, using a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. Complete the registration process by imputing and retrieving information with routine difficulty from a computer system and confirming info. The ability to communicate effectively and pleasantly face to face and/or by phone.

Contact the Human Resources Department for more information: mwright@stayholiday.com.